Support

Questions, feedback, or something not working right? We read every message and reply by email, usually within a day or two.

Contact us
support@sharedsavings.app

You can also reach us from inside the app โ€” tap the ๐Ÿ’ฌ Contact button.

Common questions

I forgot my password โ€” how do I reset it?

On the sign-in screen, tap "Forgot password?" and enter your account email. We'll send a link to set a new password. The link works for 1 hour.

How do I delete my account or household data?

Email us at support@sharedsavings.app from the address on your account and ask us to delete it. We'll confirm once it's done โ€” this permanently removes your account and everything in it.

Does Shared Savings connect to my bank?

No. Shared Savings never connects to any bank account and never asks for bank credentials. All expenses, income, bills, and goals are entered manually by you and your household. See our Privacy Policy for details.

How do I invite my household to join?

Open the Household tab in the app and share your invite code (or the WhatsApp/Text/Email link) with them. Anyone who signs up and enters that code joins your household automatically.

Something in the app looks wrong or isn't working

Email support@sharedsavings.app with a short description of what happened and, if you can, a screenshot. That helps us fix it faster.

Still need help?

Email support@sharedsavings.app and we'll get back to you.

Email support